Shipping and Delivery

We utilize numerous shipping services and we will continue to grow to meet the needs of all our customers, delivering a service beyond expectations.

How do you ship packages?

Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from in the U.S. will typically ship through USPS.

Do you ship worldwide?

For some products ships internationally.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may have custom fees when they arrive.

How long does shipping take?

Shipping time varies based on location of the product. For items that originate in China, we estimate that shipping will take between 10-30 business days depending on the product ordered.

Location *Estimated Shipping Time
United States 10-30 Business days

*This doesn’t include our 2-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.